Support

Ritual is operated by William Ryan.

Email support@salvo.digital with your app version, device model, iOS version, and a description of the issue. Tell us what you expected and what happened instead.

Please do not send private reflections or full exported backups by default. Describe the problem without private content; we will ask for specific, limited information if needed.

Check the reminder settings in Ritual and confirm notifications are allowed in iOS Settings → Notifications → Ritual. Focus modes and notification settings can affect when alerts appear.

You can turn reminders off in Ritual or revoke notification permission in iOS Settings. Reminders use local notifications on your device.

Use the export and import controls in Ritual Settings to save or restore your local content. Keep an export somewhere you control before importing data or making a change that could replace existing content.

Exports contain private content and are not encrypted by Ritual. Protect the files, avoid sharing them publicly, and read any import or recovery warning before continuing.

Habit content, reflections, reviews, and experiments are stored on-device, not in a Ritual account or cloud service. Recovery depends on an available export or device backup; support cannot retrieve content from a Ritual server.

Read the app’s recovery warnings carefully. Do not delete the app or reset local data while troubleshooting until you have saved any content you want to keep. Deleting local data does not delete exported files or existing device backups; manage those separately.

Ritual billing is not currently active. If you purchase a subscription when paid plans become available, manage or cancel it in iOS Settings → your name → Subscriptions → Ritual, or visit Apple subscription settings.

Deleting the app does not cancel a subscription. Refund requests for Apple purchases go through reportaproblem.apple.com; Apple determines eligibility.